Entertainment
Plantronics: Experience Design
American Kennel Club Museum of the Dog
“GameXPloration” at Saint Louis Science Center
American Dream
Jackie Robinson Museum
Bally’s Chicago
JIDU ROBOVERSE Sanlitun Experience Center
Atari Hotels
Hyundai Card Music Library + Understage
Cadillac House
University of Texas at Austin, Moody Center
New York Road Runners Run Center
Walt Disney World Swan Reserve
Cloud 9
New York Mets Citi Field
The AXIS, Planet Hollywood Resort & Casino
The View at The Palm
Parx Hotel and Casino
Holland Casino Venlo
TOCA Social
Ferrari Store Regent Street Windows
Motion Picture Association
Academy Museum of Motion Pictures
Panasonic Future Work Playland
Toys“R”Us
NBA Store Berlin
Shintora-Dori CORE
Chubu Centrair International Airport Terminal 2
Teatro el Triciclo
Blackpool Leisure Masterplan
Robotters Arena
Harman International Flagship Store
Harman
Dylan's Candy Bar
Brooks Trailhead
CoolMess Ice Cream Parlor
REACH LA
Keurig
Creative Visioning
Our creatives and strategists forge deep thought partnerships with clients at the very inception of an idea to develop a Blue-Sky vision. Tailored for each client and project, our ideation work encompasses industry research, benchmarking studies, initial story and visual exploration, a curated interdisciplinary design charrette, and collaborative creative sessions, to open possibilities and craft early ideas for groundbreaking projects.
Concept Development
At the spark of an idea, we connect with clients to fan the flames and begin to realize concepts. Our multi-modal concept development process converts big ideas into concrete expressions with early narrative treatments and key concept visuals, to give shape to the form and function of a space.
Creative Strategy and Advisory
We empower our clients’ creative strategy by embedding subject matter experts to elevate the ideation and project development process. This process includes fostering new entertainment industry connections and shepherding potential partnerships between content creators and real estate owners and developers.
Master and Menu Planning
We connect with clients to develop project programming at a portfolio menu level, and to translate that program into an integrated site layout, capturing both the intent and function of a project at scale.
Design Services
We leverage Gensler’s multi-disciplinary global design talent to steward a project through the full design process. This includes the production of drawings, visuals, and written assets through multiple phases, while ensuring proper integration, strong strategic positioning, and the ultimate integrity of the client’s creative vision as we help interpret it into buildable details.
Vendor Management and Production Oversight
As projects enter later-phase work, the Gensler Entertainment team’s services can be extended to provide production oversight and the management of vendor operations to ensure proper integration of complex project scopes and to protect the creative intent.
Trends to Watch: The Future of Entertainment in the Built Environment
Using Experience Strategy to Design What People Truly Want
What Makes a Great Retail Experience? Community, Connection, and Exhibition
From Stores to Stories: Immersive Experience and the Future of Retail
Magnetizing People & Places Through the Power of Brand
How the EveryFan Journey Drives Engagement in Stadium Design
How Augmented Reality Can Drive More Engaged Communities
Rethinking Engagement: Strategies for Immersive Design
Why Brand Fleets Are Key to Creating an Engaging, Multiplatform Experience
Hospitality Experience Survey 2023
The Internet of Places: How Will Web3 Transform the Built Environment?
Trends to Watch: 5 Opportunities Shaping the Future of Tech in the Built Environment
Creating Spaces That Evoke Joy Through Immersive Design
Bob Weis, Former President of Walt Disney Imagineering, on Immersive Experiences and the Story of Our Cities and Spaces
Rethinking Las Vegas, Its Hidden Potential, and Future Promise: A Conversation with Brett Robillard
New partnerships will bring together content creators and visionary developers.
The 2023 entertainment labor strikes revealed that the industry is changing from the ground up. New types of partnerships will emerge between content creators and developers and owners, which would bring together funding, ideas, and unique storytelling to create new location-based entertainment experiences based on great storytelling and immersive design.
Repurposing underutilized real estate will create moments for joy and connection.
Entertainment has a unique role to play in creating community vibrancy by reimagining commercial real estate. By crafting experiences that invite communities to gather and connect, feel joy, and find meaning, entertainment will revitalize underutilized properties such as empty malls and big box retail into multifaceted experiential spaces with participatory community engagement.
Amid financial uncertainty, the entertainment industry can earn the price of admission with transcendent immersive experiences.
In times of financial crisis, opportunities for belonging and life enrichment are paramount to psychological well-being. When leisure spending is heavily scrutinized, entertainment must earn the ticket price. To stay relevant and thrive, immersive experiences must transcend the expected to delight, transport, and connect people to deliver shared joy at value.