Healthcare
We help providers reimagine how healthcare empowers patients and benefits communities. Through research, inclusive engagement practices, and integrated expertise, we design environments that harness technology to produce better health outcomes and experiences. Our approach is Radically Human.
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Healthcare occupies an interesting place in most communities and is uniquely positioned to help heal some of the wounds and bridge divides. If we thoughtfully reimagine our approach to community engagement, clinical services distribution, and partnership models, we have an opportunity to not only reshape outcomes but also rebuild trust.
—James Crispino, Healthcare leader
27 Items
Mass General Brigham Integrated Care Facility
Salem, New Hampshire
Mass General Brigham’s ambulatory care facility advances relationship-based patient care by providing an environment that fosters meaningful connections.
Henry Ford Health System Plymouth Medical Office Building
Plymouth, Michigan
The Henry Ford Health System worked with Gensler to expand its ambulatory care strategy at its Plymouth location and provide a true ‘hospital without beds’ environment for patients.
Summit Health Multispecialty Hub
Clifton, New Jersey
Designed in a repurposed office building, the Summit Health Multispecialty Hub brings together primary and specialty care in a state-of-the-art facility.
Confidential Healthcare Client Acute Rehabilitation Center
Newport Beach, California
This Acute Rehabilitation Center is a state-of-the-art medical center, designed to help patients recover and return to community living.
OhioHealth Neuroscience Wellness Center
Columbus, Ohio
The Neuroscience Wellness Center at OhioHealth is envisioned as a place for a community of users to take charge of their recovery process.
Community of Hope Family Health and Birth Center
Washington, D.C.
Community of Hope joined forces with Gensler to expand and reposition its headquarters, community center, and Washington, D.C.’s only freestanding birth center.
Bill Richards Center for Healing at Aquilino Cancer Center
Rockville, Maryland
The Bill Richards Center for Healing at Aquilino Cancer Center explores new approaches to wellness and psychological therapies for cancer patients
Shady Grove Fertility Brooklyn
Brooklyn, New York
When Shady Grove Fertility set out to expand its services in New York, it began by establishing a fertility clinic in a classically Brooklyn space with a design that places emphasis on lighting to set the mood for patients.
Reach Movement Studio
Cartersville, Georgia
Reach Movement Studio transforms physical therapy by making Musculoskeletal (MSK) care accessible, engaging, and affordable to all. Gensler led the experience strategy and design with Bardavon Health Innovations and their brand agency, Elephant, to define the customer experience for their first retail health location.
Confidential Health Center
Queens, New York
Gensler worked closely with a large New York City healthcare organization to design a positive and empowering healthcare environment. Driven by getting members in and out within an hour, the ambulatory care center is designed to be intuitive and welcoming for patients. From integrated technology that personalizes each visit, and improves communication, to centrally located treatment rooms, the center supports a high level of services, which include primary care, dental, imaging, specialty practices, wellness programs, and a pharmacy.
Columbia Primary Care Manhattan Valley
New York, New York
Columbia University Irving Medical Center enlisted Gensler to create a new medical office that emphasizes patient experience with a hospitality-inspired design.
Henry Ford Health System Bloomfield Township Medical Office Building
Bloomfield Township, Michigan
Henry Ford Health System’s new Bloomfield Medical Center revolves around community, patient access, and care, creating enhanced experiences for both patients and staff.
National University Hospital
Singapore
National University Hospital (NUH) is the hub of high acuity care, teaching, and investigation for the National University Health System and the country of Singapore. To meet the new and future needs of NUH, Gensler was asked to plan and program a 3,000,000 SF replacement hospital on a dense urban site with no open space left to build, while keeping the existing hospital fully operational during the construction of the new hospital.
Unity Benning Road
Washington, D.C.
Unity Health Care and Howard University Hospital's collaboration brings equitable access to high-quality affordable health care with a new health center in Washington DC's most underserved area.
Northwestern Medicine — Lake Forest Hospital
Lake Forest, Illinois
Lake Forest Hospital is a critical care replacement facility, providing a full range of services including maternity, surgical, emergency, intervention, and outpatient specialty clinical services. In the role of Master Architect, Gensler provided management of the design team, resolution of open design issues, interior design, furniture design, medical planning, user experience design, and brand and graphic design to complete the project.
Noah’s Ark Children’s Hospice
London, UK
Noah’s Ark Children’s Hospice (NACH) is the only children’s community-based hospice providing support for babies, children, and young people with...
Rush University Medical Center Standards
Chicago, Illinois
Gensler surveyed stakeholders at Rush University Medical Center as the team developed medical facility design guidelines.
Cook County Health & Hospitals System, Central Campus Health Center
Chicago, Illinois
Designed by Gensler in collaboration with Forum Studio as part of a design/build partnership led and developed by Clayco, the Central Campus Health Center (CCHC) is a new, state-of-the-art ambulatory care facility.
TMC3 Translational Research Campus
Houston, Texas
Gensler set guidelines for the master planning and design of a new TMC3 campus center that will support the evolution of monetizing research, capitalizing on new findings, engaging a larger patient-care population, and integrating the practice of medicine, wellness, and education into the city of Houston.
Encompass Health Liberty Park HQ (Formerly HealthSouth Corporation Home Office)
Birmingham, Alabama
The design for the new home office for the Encompass Health Liberty Park (formerly HealthSouth Corporation Home Office) is an exercise in aligning the...
Shirley Ryan AbilityLab
Chicago, Illinois
The Shirley Ryan AbilityLab (formerly Rehabilitation Institute of Chicago) is a premiere rehabilitation destination for adults and children with the most severe, complex conditions — from traumatic brain and spinal cord injury to stroke, amputation and cancer.
Mass General Brigham Administrative Campus
Somerville, Massachusetts
With many of its leases nearing expiration, Massachusetts’ leading healthcare network and largest private employer looked to unite its operations into a single Boston-area location.
St. Joseph Hospital Facilities Study
Orange, California
St. Joseph Hospital of Orange worked with Gensler to create a flexible, phased framework strategy to modernize its medical campus.
Medical Devices Client
Sydney, Australia
This client was relocating to a 7,000-square-metre, multi-level office building that had good bones but was in need of a refresh and engaged Gensler to...
NVision Eye Center
Newport Beach, California
NVision moved to a new location in Newport Beach, California, and enlisted Gensler to create an updated, modern space that reflected their high-tech, guest-focused approach to patient care.
Moffitt Cancer Center Shared Resources Laboratories
Tampa, Florida
A former vivarium is now the home of the collective offices of the Moffitt Cancer Center. The renovation consolidates a number of previously isolated core...
Medical Devices Technology Company
Irvine, California
This medical devices technology company sought to re-brand the Gensler-designed building it had recently moved into with its own style.
INSIGHTS
Blog
Adapting Big Box Retail Stores to Healthcare Clinics
Transforming abandoned storefronts into dynamic healthcare clinics can be a cost-effective and efficient way to deliver medical services to communities.
Blog
The Future of Healthcare as an Integrated Ecosystem of Health and Care
By refocusing the U.S. health system on improving community health, we can provide better outcomes and address the industry's major challenges.
Blog
Resuscitating Buildings for Life Sciences and Healthcare
By reusing existing buildings, such as empty retail stores and office buildings, architects can bring health, sciences, and wellness services closer to communities.
Blog
5 Trends Changing the Shape of Healthcare Design
The way we deliver and receive care is changing. Here, one of Gensler's healthcare leaders shares her thoughts on five trends currently influencing design in the industry.
Blog
Supporting Health, Well-Being, and Safety Through Trauma-Informed Design
We’ve outlined seven strategies that any project can implement to support recovery.
Blog
The Future of Retail Health and the New Healthcare Experience
Retail health is emerging as a means for delivering quality, convenient care and a model for healthcare systems expanding their networks or services to reach new patients.
Case Study
Mass General Brigham Integrated Care Facility
Mass General Brigham’s new ambulatory care facility is poised to become a vital community resource and act as a high-performance prototype for healthcare.
Blog
5 Strategies for Converting Retail and Office Space into Ambulatory Surgery Centers
Here are five strategies to convert vacant or underutilized retail and office properties into outpatient care facilities that support a positive and efficient experience for both patients and staff.
Blog
Using Design Technology to Evolve Outpatient Healthcare Delivery
As providers assess the future of outpatient facilities, they can enhance data-driven design journeys with gFloorz 2.0, a computational product by Gensler.
Blog
Why Is the Outlook on Telehealth So Complicated?
Telehealth was at the forefront of healthcare consults during the pandemic, but we’re not hearing enough on lessons learned. We have crucial questions that need answering but the experiment is still unfolding.
Blog
How Architects and Designers Can Continue to Prioritize Inclusivity
Roger Smith and Lisa Cholmondeley, co-directors of Gensler’s Center for Research on Equity and the Built Environment, talk about designing for diversity, equity, and inclusion, and what lies ahead.
Blog
How D.C.’s Community of Hope Family Health and Birth Center Supports Black Women
Birth centers can level the playing field for low-income women and women of color. Community of Hope offers health services regardless of one’s ability to pay.
Blog
Reflecting on the First Year of Black Lives and Design Grants
Gensler’s Black Lives and Design grants fund research dedicated to addressing systemic racism, unconscious bias, and social justice, as relates to areas of inquiry, such as workplace and cities.
Research
Building Trust: Black Experiences in Healthcare
Black Americans have a low level of trust in their physicians, according to survey respondents. We investigate the drivers of mistrust in Black communities regarding healthcare and outline how to build trust.
Blog
Rethinking Longevity in an Age-Inclusive World
Design plays a key role in keeping older adults safe, connected, and engaged in their community. These strategies for reimagining longevity in an age-inclusive world cater to diverse needs and lifestyles of older adults.
HEALTHCARE DESIGN TRENDS TO WATCH
Mixed-use healthcare districts are on the rise as rural hospital closures accelerate.
Economic pressures are pushing rural and critical access hospitals out of business at an accelerated rate. Healthcare providers can deliver clinical services within rural and underserved communities through mixed-use healthcare districts — partnering with non-conventional services such as internet providers, grocery stores, and residential developers to deliver more accessible healthcare to communities.
Healthcare providers will work more closely with vulnerable communities to build trust.
Rising clinical care costs are eroding trust between vulnerable communities and healthcare systems. To heal divisions, healthcare providers can engage communities in their healthcare offering. The combinational process of community input and the expertise of healthcare providers results in a system that is built for mutual benefit.
Healthcare operators will adopt AI to manage administrative tasks and lower the cost of care.
Shortages of healthcare professionals are impacting the industry at large. Nurses spend a significant amount of their time conducting administrative tasks. Healthcare providers can adopt AI to perform repetitive tasks and record keeping, lowering the costs of care, and allowing nurses to spend more time with their patients.
HEALTHCARE LEADERSHIP
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James Crispino
Healthcare Leader, Principal
Jim has spent his entire 25-year career planning and designing innovative facilities for academic medical centers, research institutes, and healthcare providers. Based in...
Liz Resenic
Design Resilience Leader, Sustainability Strategist
Liz is a Global Design Resilience Leader for Gensler’s Healthcare practice area. As a Sustainability Strategist, she advances projects that are sensitive to their environment and...
NEWS
In The Media
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Healthcare Design Magazine
Community of Hope Family Health and Birth Center Wins IIDA’s Transformation & Innovation Award
IIDA awarded Gensler’s design of the Community of Hope in Washington, D.C. with the Transformation & Innovation Award as part of the 2023 IIDA Healthcare Design Awards.
October 26, 2023
In The Media
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Frame
Gensler Reimagined a Mixed-Use Campus in Istanbul into a Healthcare Ecosystem
The mixed-use campus includes healthcare group Acibadem’s headquarters, as well as a hospital and children’s hospital, with a design that promotes healing and wellbeing.
August 15, 2023
In The Media
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Washingtonian
Bill Richards Aquilino Cancer Center Is ‘At the Forefront of a Budding Renaissance in Psychedelic Medicine’
Gensler transformed the 2,700-square-foot concrete shell into an elegant, functioning clinic in Rockville, Md.
July 31, 2023
In The Media
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American Institute of Architects
AIA Honors OhioHealth Neuroscience Wellness Center, Designed by Gensler, in the 2023 National Healthcare Design Awards
One juror noted that the wellness center “clearly addresses the needs of the clientele it’s serving. It also captures the idea of beauty so well,” prioritizing the surrounding landscape.
July 17, 2023
In The Media
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European Healthcare Design
Acibadem Atasehir Hospital & Children’s Pavilion Is Honored for Its Exceptional Healthcare Design
The European Healthcare Design Awards recognized Acibadem Atasehir Hospital & Children’s Pavilion in Istanbul, Turkey in the 2023 “Highly Commended” category for projects over 25,000 square meters.
June 26, 2023
In The Media
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Healthcare Design Magazine
5 Reasons To Specialize in Healthcare Interior Design
Gensler’s Amy Carter was drawn to the field because she is “passionate about the human experience in healthcare environments.”
May 15, 2023
In The Media
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Healthcare Snapshots
Gensler Designed “A Thoughtful and Colorful Space” for the Community of Hope D.C.
Community of Hope partnered with Gensler on the building expansion of their Family Health and Birth Center for under-served and underrepresented community members.
February 07, 2023
In The Media
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The New York Times
Why the Next Retirement Communities Won’t Be Just for Seniors
Gensler Senior Living Leader Tama Duffy Day explains why “hospitality and residential developments understand that older adults are a huge market.”
February 01, 2023
In The Media
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NJ Spotlight News
$1.8 Billion Proposal To Redevelop Newark’s University Hospital Into a More Open Campus
Gensler Healthcare Leader James Crispino detailed the vision to redesign the campus to be a welcoming space with a cluster of multistory buildings and a public park.
January 27, 2023
In The Media
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The Nelson Post
The Health & Wellness Design Market Research Report Lists Gensler as a Key Player in Health and Wellness Design
The research report is meant to give cutting-edge market knowledge, help leaders take assessments, and examine developing patterns, challenges, and drivers in the health and wellness design market.
January 05, 2023
In The Media
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officeinsight
A Gensler-Designed Healing Center Is Named a Winner of IIDA’s 10th Annual Healthcare Design Awards
Gensler’s design of the Bill Richards Center for Healing was recognized as a 2022 Healthcare Design Award winner in the Pediatric Hospitals and Ambulatory Specialty Clinic categories.
October 21, 2022
In The Media
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The Registry
A State-of-the-Art Medical Office Building Will Deliver an Elevated Patient Experience in Santa Rosa
Gensler will design Brookwood Medical, a four-story patient-centric facility and parking structure near Memorial Hospital.
September 12, 2022
Recognition
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Interior Design Magazine
Gensler
Gensler ranked as the #4 firm on the 2022 Interior Design Top 40 Healthcare Giants list.
July 13, 2022
Recognition
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Environmental Design Research Association
The Outpatient Experience Index, Gensler
2022 Certificate of Research Excellence
June 01, 2022
In The Media
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Healthcare Design Magazine
Key Takeaways From the Gensler Outpatient Experience Index
Healthcare Design Magazine detailed Gensler O-EXI findings on how to design better outpatient environments that foster consumer trust and are responsive to consumers’ needs.
May 23, 2022
In The Media
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The McMorrow Reports
10 Healthcare and Senior Living Trends Driving Design Strategies
The McMorrow Reports shared healthcare and senior living trends driving design strategies, based on insights from Gensler’s Design Forecast.
May 06, 2022