There’s No Place Like The Office: Infusing Hospitality Design into the Workplace

The COVID-19 pandemic accelerated the evolution of how and where we work. As employers compete to attract and retain top talent in this new hybrid work environment, the physical design of the workplace is increasingly important.

In this Gensler Design Exchange podcast, guest host Mariela Buendia-Corrochano discusses how to infuse workplaces with hospitality-inspired designs, with guests Bob Pinkard, of The Pinkard Group, and Liz Espín Stern, of Mayer Brown LLP. Bob and Liz offer insightful client perspectives based on recent renovation projects and explain how incorporating hospitality-inspired design principles transformed common areas into vibrant destinations for employees that encourage chance encounters and collaboration. From lobby designs to cafe spaces to outdoor spaces to multi-purpose rooms, adding hospitality elements can enhance the employee experience, meet new expectations, and positively impact workplace culture.

Top 5 Takeaways

1. Hospitality design makes the office a destination rather than just a place to work.
2. Common areas that encourage socializing and collaboration increase employee engagement.
3. Design features like cafes, terraces, and multi-purpose rooms enhance the employee experience.
4. Following recent renovations, clients saw increased space use from both employees and tenants.
5. Taking risks to differentiate the workplace can attract and retain top talent.