Gensler’s 2016 U.S. Workplace Survey provides critical insights on how and where work is happening today, how effectively the workplace supports that work, and how the workplace environment impacts overall employee experience.
We surveyed a panel-based sample of over 4,000 U.S. office workers in 11 industries using Gensler’s newly redesigned Workplace Performance Index® (WPI℠) platform.
The WPI combines factors that impact user experience to calculate qualitative ratings for physical environments.
LEARN MORE ABOUT OUR WORKPLACE PERFORMANCE INDEXOUR BIG FINDING...
Great Workplace Design Drives Creativity and Innovation
Higher-performing workplaces are more innovative
The key drivers of organizational innovation
WORKPLACE
Workplace design prioritizes collaboration
MEANING
Making a difference, personally and organizationally
RELATIONSHIPS
Management cares about job satisfaction and career development
WHAT CAN WE
LEARN FROM THE
INNOVATORS?
-
Comparison
by job role -
Time spent
by work mode -
Time spent
in the office -
Comparison
by primary
workspace -
Impact of
workspace
design
Comparison by job role
The most innovative and the least innovative employees included people across all levels of the organization. C-Suite and managerial staff were more likely to see their organizations as innovative, with admin and professional staff expressing the opposite.
The most innovative and the least innovative employees included people across all levels of the organization.
Since our last survey in 2013, time spent collaborating virtually doubled from 7% average to 15% average in 2016.
When you spend all of your time, or none of your time, in the office, you become less innovative. Effectiveness peaks around 3.5 days a week.
Innovation is possible in every space type.
Employees become more innovative as design improves.
WORKPLACE
STRATEGIES TO
DRIVE INNOVATION
INVEST IN THE INDIVIDUAL
Employees at innovative companies have better designed and more functional workspaces, no matter how open. They also report better relationships with management, and greater meaning in their day-to-day work.
KEY DESIGN FACTORS
DESIGN
(Look + Feel, Layout,
Adjustability)
NOISE MANAGEMENT
ACCESS TO PEOPLE & RESOURCES
DIVERSIFY FOR GROUP WORK
Top-performers have access to, and use, a greater variety of workspaces in and out of the office. Support work in a wider variety of spaces to move non-focus activities away from the desk.
KEY DESIGN FACTORS
WI-FI + PLUGS
MEETING SPACES
(Proximity, Availability)
ACCESS TO OUTDOOR SPACES
EMPOWER THE WHOLE COMMUNITY
Recent workplace gains have gone disproportionately to senior leadership. Improve the workplace, and expand choice and autonomy, across the organization to drive innovation.
KEY DESIGN FACTORS
CHOICE
PURPOSE
EQUITY
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Workplace now—a global look at how changes in work style and lifestyle are redefining “the office”
Dialogue Article
